PRIVACY

POLICY

GROUNDED is committed to providing you with the best possible customer service experience. As such, GROUNDED is bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.

To ensure tickets are sold to real people, we do ask for some personally identifiable information on checkout. We collect email addresses to ensure that we can contact you to remind you of the event, and to ensure you are up to speed on the program, transport and relevant options for GROUNDED.

Information collected is used for in-house management only, and to contact you in case we need to. We will not share your information with anyone outside of GROUNDED and Fat Pig Farm without your consent.

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

GROUNDED reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You will be required to put your request in writing for security reasons. GROUNDED reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.